Support
When installed by MMCI Order Fulfillment, DCX Software Suite support typically extends beyond most software service and maintenance agreements. Our team usually gets involved in all aspects of ongoing support - providing complete lifecycle support with an emphasis on continually improving your processes with best-in-class solutions.
Technical Support
If you are a current client with a question about the DCX Software Suite, simply use our Online Ticketing System or give us a call and one of our team members will be glad to help you out. In addition to software support, we often provide ongoing assistance for:
Parts and Maintenance
Assessments
Modifications & Efficiency Updates
Reducing Downtime
Increasing System Longevity
Future Planning
Online Support System
All support calls and emails are handled by our online ticketing system which provides a great way for tracking issues and ensuring all work is completed. You can access the system at any time (24/7/365), track progress of open tickets, and to view your entire support history.
How Can We Help?
At any stage of your automation project, we can help. Call us at 314-438-3300 or fill out the form below.